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Its a good site and in general the service is quite responsive but you can never tell what amount of expect based on the offer you have selected and the calculation is not at all transparent. Takes ages to settle the cashback missing claims.
I will still keep using it to see how the current missing claims will go but it is a pain to keep track of as there are a number of items i had to raise it for.
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TopCashBack.co.uk - is a SCAM! Promise £30 cashback to 'refer a friend' BUT they never pay out!
Two holidays with TUI have followed the exact process, but haven't moved to payable. One is over...
Hey Sujita,
We aim to make the calculation as transparent as possible. Some retailers make different decisions about whether VAT and Delivery will be removed from the purchase amount before the cashback is worked out. Where we know this happens we do include it on the retailer page.
With claims, while the process is time consuming for the retailer to get back to us, we'll ensure to update you as fast as we have an update. Our best support however, is helping to prevent claims being required by giving you and all of our members tracking support tips.
Matt