Sue N.

Please note customer service/customer support (as they refer to it) is essentially non-existant and a joke! They'll keep opening and closing support tickets without doing anything. If an item is misrepresented, either description or value or item is not delivered customer support will not override seller's position. If seller decides item is non-refundable (even though non-disclosed) customer support does not override seller. So if you have money to burn and you prefer "pass on frustration" I would suggest you just throw your $$$$ out the window the outcome will be same.