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Sue K.

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1 Review by Sue

LightInTheBox

  • LightInTheBox

“No money back when returned goods”
11/30/16

I sent back a painting that cost over $140 as they sent the wrong colour and I was told to ship it back which I did and that cost me another $35 and it's been 2 months and nothing! They just closed the case

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Helpful  (1)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13974045

Sincerely,
LightInTheBox Customer Service

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