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I went to live chat due to a virus, typed everything out, sent information to the tech. Waited and waited and then the chat screen disappeared. Started all over again, got the same tech, entered all the information again, was left waiting again for about half an hour; finally typed to tech "are you still there?", no answer. A few minutes later the tech closed the chat session without any replying anything. So I wasted almost an hour while waiting for some help or at least a reply of some kind.
Sue H.'s review of GeekBuddy earned 3 Very Helpful votes
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