I wish I had seen the previous comments before we tried to do business with this company! My husband's company remodels homes, and has bought fixtures and supplies online and saved lots. An order was placed (and charged) 10/19/2010. On 11/28/2010, we received an email that the fixture was not available. It is 2/23/2011, and after 13 calls to the company, we have yet to see a refund! The poor receptionist is tired of hearing from n=me, but cannot actually connect me to someone to talk to about this. I always get transferred toa voicemail, and get no response. DO NOT BUY FROM THIS COMPANY!