I ordered a shirt and hat on friday October 20th I called monday to see when the order would be shipped as I need it for oct 31st my shirt is on back order but when i ordered it on friday it was in stock so he they will ship the hat well i dont want the hat without the shirt can you just cancel the order the rep says I can send an email to the warehouse WHAT really how stupid does that sound I order off line everyday and they can cancel it at the click of a button i checked the order again today still in process not shipped at all I order from Lane bryant the same day and my order has shipped and should arrive by Thursday this is absolutly ridculous i will never order online or shop there stores PERIOD! Oh and not to mention the customer service rep was rude and disconnected the call before I was done speaking