I ordered an birthday cake for my gf 4days before the delivery date. They called me on delivery date and told me it couldnt be delivered due to water locking in Kolkata amd requested me to accept the order to take the delivery on next day. Now its a silly staff to send bday cake after 1day. Then they cancelled the order at their own and promised me to refund my money. But believe me guys, there were no such rain happened which could cause them not to deliver the product. It was a well planned cheating and they havent refunded my money yet.
The guy talking to me over phone was rude and dont know how to behave with customers. This way they spoiled my plan to surprise my gf. So never ever choose fnp.
Dear Sudip,
Please accept our apologies for the inconvenience this has caused you. We are feeling miserable about the trouble that we put you through. If you'll send us your order number, we'll get this resolved.
Flowerly yours,
Team Ferns N Petals