Thumbnail of user suansz

Suans Z.

Contributor Level

Total Points
92

1 Review by Suans

  • SolidTrustPay

6/24/16

Solid Trust Pay stolen thousands pounds from my and my husband accounts without inform us and without our permission. I made a complaint to Solid Trust Pay LiveChat ( the only place you can contact them), I was horrified to hear their reply that in their User Agreement stated that they can take money from my accounts without my permission. Shocking!

Thumbnail of user danielh124
Daniel H. – SolidTrustPay Rep

The only reason why there would have been any funds deducted from an account is if the account fell into a dormant and/or abandoned status. The only requirement to keep an account active, is a login once a year. After 1 1/2 years with no login, the account is considered abandoned, and any balance is removed. This is to ensure that no member abuses their STPay account in an attempt to hide funds and avoid taxes. However, any member that comes back to their account, even after a long period of time, and has an abandoned funds charge is more than welcome to ask for a review of their account and in almost all cases, all or some of the abandoned fees are returned to the member. Our dormant/abandoned policy is clearly available in the User Agreement which every member agrees to when they create their account.

Suans Has Earned 12 Votes

Suans Z.'s review of SolidTrustPay earned 12 Very Helpful votes

Suans hasn’t received any thanks yous.

Suans doesn’t have any fans yet.

Suans isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rebeccaw766
11/17/20

I advice you to stay away if you are trying to invest you hard earned money. I learnt the hard...

Thumbnail of user harih10
7/9/19

BEWARE! Solid Trust Pay is a conartist, outright scammer! I lost $1200 in my account that had...