Needed some jeans with a slight flare and a 35" leg - couldn't get what I wanted in the right style until I found iTailor, who did them for me exactly as I wanted. Given the chance to design my own jeans I went for very basic and they look really smart. But the best thing is the fit, which is the best ever for any jeans I've had before due to me being able to provide exact measurements and iTailor making the jeans to these measurements.
I ordered the wrong style - straight leg by mistake - but I emailed and they changed it for me. Can't complain at all about the service, nor anything else.