Stuart D.

Bought 5 x tickets for Barcalona v City champions league game at the Nou Camp. We are city fans & tickets should of been in away section as advertised. We would not have paid £275 each for a ticket in the home end. I paid £1375 on my credit card and they email great with confirmations etc. I had concerns as they were shipping tickets 3 days prior to the game to my address in the UK. I then received an email saying delivery would be made to my hotel in Barcalona. I then received 2 x phone calls day before game saying delivery would be made the morning of the game. I then received a txt on the morning saying it could be upto 4pm.
The tickets did arrive & I video'd the opening of the envelope lol not convinced there was 5 x tickets inside.
I read most reviews after I had made my purchase & that made me suspicious for a month, will they wont they.
After the game I emailed hot football tickets asking for a refund as they did not supply what they advertised and what I paid for. I have not heard from them since.

To sum up, paid over the odds for tickets in the wrong end with a few sleepless nights.
If hot football tickets would like to improve their service please take on board some of my comments from a fans / customers point of view.
I also feel sorry for anyone who didn't receive their tickets & hope they got refunded some how.
Many thanks for reading my review
Stuart City fan from Blackpool UK