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Ahnee g.

Contributor Level

Total Points
80

1 Review by Ahnee

  • Coursera

12/8/23

So sad truly. I took a social media management course and finished taking it around my actual job in 3 days.
I submitted all peer reviewed assignments and also reviewed my peers' assignments. It doesn't let you move forward in the course until you do that. When I reached the final video and the teacher said congratulations for completing the course, I was looking forward to the promised certificates that were 'recognized' by professionals. No certificates ever arrived. Customer service is a bot. The bot asked me to provide proof of completion every few days via email. I sent them links that would bring them to my completed assignments and the side menu that had highlighted in green every module I had completed. If it was a human being they would have gone to the links and seen the proof that I completed the course and all quizzes and assignments. The last correspondence I had the bot asked me to provide further screen shots along with the links and other screen shots I had sent. I called me credit card company to refute the $49 charge that left me with nothing. I also canceled my credit card because they are so fraudulent I believe they would continue to charge me each month. Absolutely disgusting company. I worked on that course and the assignments and quizzes for nothing in the end. Customer service is creepy as it is absolutely a bot just sending pretty much the same email correspondence, so it's clear no one is reading the consumer's emails.
They should be ashamed of themselves that they scam so many people out of money and those who are simply looking to further their careers through courses and promised certificates that don't exist. Run as fast as you can or just avoid them.

Tip for consumers:
The worst company that is in existence.

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