My bf and I order 2 love bracelet from TF on Aug 3rd, 2021. It has been 9 weeks we still haven't received it. I called them every week and they lied about the delay and lead me on the whole time. Due to the delay, Adi assured that they will order from straight from Cartier and will ship it out within a week but still NOTHING. Very disappointed with their service. After 9 weeks of waiting, they suggested me to cancel my order to get a refund back. This will be my first and last to buy from this company. Please be aware and stay away from this company. Very dishonest and unprofessional.