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Natalie called me to share about a few orders I made with Fanatics where an accidental "double order" was made by the system. Natalie professionally explained what happened, I understood her completely, she was great and provided phenomenal customer service. She fixed the problem, explained what will be happening in the future regarding my order and bank account and I was put at ease. Thank you again Natalie for the EXCELLENT customer service!
Steve W.'s review of FansEdge earned 10 Very Helpful votes
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Hello Steve. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen