Steve W.

I'd rate them 0 stars if possible. I had to email them to get an estimated delivery time for my order. I added a $6 charge for expedited delivery. "Expedited" was described as 2-5 days. They said the wig wouldn't be finished for at least 2-3 weeks. After that, they would expedite the shipping.

When I told them to cancel the order, they said it was too late. The wig was being made. These messages were sent 2 weeks before the wig would be ready.

Also, you only get a 30% refund if you cancel after paying for the order and the cancellation is 72 hours after the order is paid. Obviously, You can't order unless you pay. And they charge your credit card as quickly as possible after placing the order. The best part of their scam is that they didn't send me an email that contained the expected delivery date. I got tired of waiting to hear from them, so I sent an email that requested a delivery date. By that time, I was well past the 72 hour window.

PLEASE search online for independent reviews of Wigsbuy before ordering. Everything about this company screams RIP OFF! I'm going to contact the BBB and any government watch dog agencies to try to make it hard for this company to rip off anyone else.