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Steve T.

Florida

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1 Review by Steve

Gazelle

  • Gazelle

“Late shipping and deceptive customer service”
9/1/23

I specifically asked battery left guarantee before buying a 12 Pro Mac. The CS rep said their policy was 85%. Received it with 82% and that was marked on the accompanying ticket. Web site says free shipping In 5-7 days. I ordered Sunday and got delay notification on Wed: no availability and no known ship date. I called to ask why they sell things they don't have and why no present ship date. CS says free shipping up to 10 days….blatant lie. Doesn't know when it will ship and I couldn't cancel order! Then got notification coming in 4 more days. I'll try BackMarket next time

Products used:
iPhone 12

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