My profile was stolen 3 times, I was impersonated then harassed by woman that thought I was the impersonator. I email Match 6 times to not one reply, finally I got anther nasty email form some woman and my account was locked out. I was kicked off after a year on the site. After making real connections that I had no access to and spent time with a very detailed profile these incompetents took this way to resolve an issue that was mine, I was the victim. They suck as a business and customer service not to mention protecting there members.