Thumbnail of user stevenm359

Steven M.

Contributor Level

Total Points
171

About Me

I am just a regular concerned individual

How I Can Help

I would jus hope that my comments are believed in the hope that someone else doesn't make the same mistake that I have come to regret.

Interests

Hunting,deep sea fishing

2 Reviews by Steven

  • NewChic

5/12/19

I was bombarded with advertisements about New Chick they had some good prices so I figured I would give them a try. Big Mistake! I placed an order with them for some shoes on 21Mar19 It is now the middle of Apr and guess what no shoes and nothing but a run around from customer service. I was told shipping takes 7-45 days when I inquired about my order on 23Apr19. I had a bit of difficulty believing this but I figured to give them the benefit of doubt. I just got off the computer today 12May19 I was talking to customer service and now they are saying 60 days for standard shipping. I tried to press the customer service agent when I could receive a refund and there only answer is if they don't arrive by 27Apr19 I can return the product and start the return policy. I am at a loss how I can return a product that I haven't received. I guess in the future I should not give anyone a chance and deal only with companies in the United States because the ones in Hong Kong and China are just unreliable at best and if you attempt a refund they just cut you off from chat like they just did with me. I was nothing but respectable and asked only one question when can I expect a refund on merchandise I paid for and never received. I am really not going to sweat loosing thirty some dollars but its the principal of it. I expect that when 60 days rolls around they will come up with another excuse, run around or an out right lie maybe they will say wait 90 days next I wonder who they use for shipping maybe it's an old china man in a row boat.

Thumbnail of user newchicn
Newchic N. – NewChic Rep

Dear Steven M.,

Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.

We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. Total Delivery Time = Processing Time(including the expected dispatched days) + Shipping Time. The processing time varies based on the items you buy.

Some products in our store are in great demand and cannot be dispatched immediately. You can find the estimated dispatched date not only on the product page before your order, marked the words like ""Expected dispatched in xx business days"" on the product page, after you choose the size and color, but also in your account center.
As soon as there are updated news of the expected dispatched date, we will inform you via your registered email address, where you can select your preferred option. Hope for your kindly understanding.

After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking).
https://www.newchic.com/account/orderlist.html
If the order is shipped out, the shipping time is decided by shipping methods and countries, beginning from the shipping date.
Here is the link about the shipping methods and estimated delivery time.
https://www.newchic.com/help_center (select Shipping Methods)
Please click the link and select the countries to get more details.
The shipping time will be also indicated on the check out page.

If you still have not received it after the estimated delivery time, please contact your post office or you may contact us too. For further assistance, please contact the customer service and give us the order number. Below is the link to submit your request with reply in 24 hours by email.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.

Best regards,
Newchic team

  • Gamiss.com

6/5/18

I received a spam e-mail from Gamiss. I found some clothing items that interested me. I found out when the clothing items arrived that a 2x size equals at best a children's medium. I have been trying for four months to get a fair resolution to these issues but Gamiss has an excuse or a lie for every possible scenario. The best thing you can do is don't play! In another words if you aren't a midget don't have any dealing with the company known as Gamiss. If you are stupid enough to ignore this advise it is going to be your loss. If you think that I am not real and might be wrong fine but only order one thing and as you do this kiss your money good bye and when if your item arrived you have acquired another expensive wash rag to do the dishes with. Good luck asking for a refund these people at Gamiss have no honor at all what so ever. I strongly recommend that you don't order anything from these Chinese thieves.

Thumbnail of user radag2
Rada G. – Gamiss.com Rep

Dear Steven,

Thank you for your review. We wish to apologize for any inconvenience caused.

We regret that you are having issues with the size of our items.

We have offered solution to you that we can fully refund to you.

Please reply to our message via the ticket system.

Once again we apologize for the inconvenience and we are looking forward to hearing from you soon.

Gamiss Team

Steven Has Earned 7 Votes

Steven M.'s review of Gamiss.com earned 3 Very Helpful votes

Steven M.'s review of NewChic earned 4 Very Helpful votes

Steven Has Received 2 Thank Yous

Thumbnail of user janetm306
Janet M. thanked you for your review of Gamiss.com

“I was considering making an order but after being your assessment I think I should consider other options for my xmas gifts.”

Thumbnail of user jamesm1470
James M. thanked you for your review of Gamiss.com

“Finally a person who isn't afraid to tell the truth”

Steven doesn’t have any fans yet.

Steven isn’t following anybody yet.

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Similar Reviewers on Sitejabber

Thumbnail of user silviob18
3/22/24

Newchic has stolen several of my T-shirt designs and is selling them on T-shirts and hoodies....

Thumbnail of user anicola7459
Ane D. reviewed NewChic
8/19/23

A 1 star rating is too much for these guys. They are scammers. I bout a jacket that was too small...