Steve M.

I have been a POF user for several months and aside from the need to recognize and avoid the numerous fake profiles, the service has been adequate until a few days ago. Mid session, I was logged out and unable to get back in. I contacted customer service via email and received a reply: my email address was no longer associated with my account. I have been using this email address with POF and did not forget my password. Followup questions to CSR went unanswered. I recreated my account using my same user name and email address. Things were fine for an hour, then I was no longer able to login. I created an account using a new user name and a new email address. It lasted an hour, then it too was disabled. My photos and profile are all within the TOS. I see from many other reviews posted in the last few days that other customers have had the same experience. I contacted CSR for an explanation. I was informed that the problem had been resolved and I should try again. I created a new profile, uploaded photos, setup my search criteria and was promptly disabled once again. The issue is not resolved. They have clearly implemented an automated profile review that is overly aggressive in deleting profiles without explanation or warning. If you are considering joining POF, don't bother. You won't stay connected long enough for it to be worth your time.