steve m.

I am deploying to the Middle East in a month and canceled my Direct TV part of my package, but kept my internet. Although the process took awhile it seemed to have gone well, and was told there would be no issue. However, when i look at my bill the next month that was far off. First they hit me with a $150! Cancellation fee that I was NEVER BRIEFED ON! Second, they still have not altered my monthly payments to show that I am not paying for DIRECT TV. Somehow I am paying more despite cancelling the direct TV. Finally, Since cancelling Direct TV they have been throttling my internet, or have drastically reduced it's speed. This will be my fourth attempt to upload this post, and originally started writing this because I do not have enough bandwidth to download a singular photo from my email to my desktop. Seriously AT&T if there were any other options for internet I would not be with you.