Steve M.

I called reservations.com in error to book a hotel room. I asked the agent directly if I reached the direct reservation line for the hotel I was interested in. He stated yes and then I proceeded to book a hotel room.

When I arrived at the hotel, the hotel was over booked and I was unable to find another room in the area. It then took me another 20 minutes to get the charge reversed

All I can say, they lied to me and then left me without a room after booking the room thru them. In summary, Do NOT use reservations.com!