Steve K.

Please note that the same company out of Carson California is operating under multiple names on the web. My situation was as follows. Ordered a cat. Received email notification that my order was not processed because of a declined card. It was a debit card with plenty of money in the account, but I guess I entered a number wrong and they could not process. Not seeing a toll free 24 hour number, I searched and found another website - Auto Parts Warehouse - and called their 24 hour sales line and placed an order with a gentleman somewhere in India who was difficult to communicate with, but we got it done. Next day, my bank is calling me saying they have duplicate charges and were concerned with fraud. The first website had all processed. Basically, two websites, one company and when they had a valid card they processed both orders! I immediately contacted them - India again, and explained what happended as was told one order would be immediately stopped and I would be credited. Next day I receive a pending debit to the card, an email with an RA with almost threatening instructions and a note that said it could be up to 4 weeks to receive my money back! Not happy with this, I called the 800 number for APW and was promptly connected with the Phillipines. We determined one was in fact headed back to the company, but no refund processed and that it may be 7 days to get my money now. Long story short. Crappy company/companies. When billed, I was billed under OEM Parts Bin. Please beward of all three/one and avoid at all cost. Unless you like being screwed around talking for hours with an overseas call center please please go elsewhere. If you see at the bottom of the webpage, Carson California, stay away!