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Be very aware of Bangood. I have purchased 3 items from them and all was garbage. The 2 keyboards I bought came used and scratched and took a 3 week fight and posting bad reviews before they acknowledged me. They shipped out 2 new ones finally and they was crap. Batteries would not hold a charge. The android box crapped out, the main board is fried and now same thing after 12 days of complaining and trying for warranty I get a run around. I get one person who after a run around sends me a link to go to, problem is it's in Spanish, all of the emails been in English. So I complain about that then I get someone else and do it all over again and get the Spanish link again and so and so on. Stay away from this company
Steve C.'s review of Banggood earned 5 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Steve C,
Thank you for choosing Banggood and sorry for any inconvenience caused.
If your product arrives damaged or is not working, you can return it to us within 7 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.
First of all, could you please send us some photos and a video to show some details of the issue. Requirements are listed as follow.
1.In the photos, we could clearly see product’s shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.In the video, we could clearly see the problems.
The reason why we need them is that after checking, we could effectively confirm the problem and find out the root cause. Furthermore, we will keep them as evidences and provide them to the supplier.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team