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STEVE C.

Contributor Level

Total Points
81

1 Review by STEVE

  • J&P Cycles

9/3/20

If you go straight to the garage and pick your moto for fitment, there are no fitment warnings and you can click add to cart. Its on the checkout page after being added to the cart. By then, most customers are not looking for that. I have a different fender and the product didn't fit even though the website says it does. The fitment notes need to be bigger or be forced to be read at checkout. This would have been a 4 star rating cuz the website says it would fit and didn't but was able to return. The second customer service person I spoke to was more empathetic for my situation. The first one stated to drill through my fender. Really? That's your response/solution? For that ridiculous response, 4 star goes to 3. Pic added to show no fitment note but says it will fit my bike.

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J P. – J&P Cycles Rep

Thank you for the great review. We appreciate you taking the time to let us know how we are doing. We strive to be the best in our industry. Our goal is to offer great customer service and be able to get you what you need. Thank you for choosing J & P Cycles and helping us "keep the world on two wheels". As always, ride safe."

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