This company is a con. I ordered flowers for my mother's birthday last Thursday week for her birthday on the Friday. The following Monday they hadn't turned up. When I rang I was told that the courier had been involved in an accident! It was rescheduled for the following Wednesday and I was told that complementary chocolates would be included to help mitigate the disappointment. Nothing turned up on the Wednesday either. When the order actually arrived, by Post, on the Friday, fully a week after my mother's birthday, the flowers were dead and of course there were no complimentary chocolates... Who sends flowers by mail?! I honestly don't understand how this company can still be operating? This is clearly standard practice for them...