We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Stephen M.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since June 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    18

Review Distribution

1 Review by Stephen

LG
6/22/20
We bought a LG model LFCS22520S in November of 2019. French doors and bottom freezer. The end of May 2020 we heard a Pop sound in the kitchen and an hour later we noticed the refrigerator wasn't working.I called LG customer service and talked to a rep. explaining our problem. She advised she would find a repairman in our area and send them out. Four days later with no response from anyone I called LG back and was told the person I spoke with earlier didn't put the correct information in the computer. He was very helpful and stated he would get things going, after being placed on hold for quite some time he stated he was unable to reach a repair company in my area but gave me the phone number and said I could try to contact them myself and if I did I could call LG back and have them generate a work order. I did callthe repair shop and explained my situation and they said they would send someone the next day. They did come the next day and said the electronic board was bad. Today is June 22nd and we still don't have a working refrigerator. I will absolutely NEVER buy another LG product again. JUNK !!!!!!!!

Stephen hasn’t received any votes.

Stephen hasn’t received any thanks yous.

Stephen doesn’t have any fans yet.

Stephen isn’t following anybody yet.

Similar Reviewers on Sitejabber

stuartk34
stuart k. reviewed LG
5/24/20

Very poor quality very poor customer very poor guarantee and these are the best things I can say...

krisalyzb
Krisalyz B. reviewed LG
4/27/20

Purchased an LG tv 50" and came with problems FROM day one.....They came to my home to fix it 5...