November 14 I ordered and paid for a club to be made and shipped to me within 3 to 5 business days. 2 weeks later I can't get in touch with anyone. Finally I get a person that tells me she'll call me back. She didn't. I called the next day, got the same person, she said the club was not available any longer. I ask why was it on their website and or why did they take the order if it was not available. She had no answer. She offered me a different club, I agreed. She said it would be out in 3 to 5 business days again. Still nothing. So I call again. Got transferred to a guy that said it was drying as we spoke, they had made it. 5 days later it had not come and I called again. Got the same guy, he now tells me they have no substitute for my original order but they'd issue a refund. I told them I was unhappy at spending a month for NOTHING and asked to be emailed when the credit was made. Still nothing from them. I just figured I got ripped off. I'll have my daughter's law office handle it now with a small claims court cause of action. STAY AWAY FROM THIS WEBSITE, THEY SEEM TO BE CROOKED AND UNABLE TO TELL THE TRUTH.