Stephanie S.

I wished I had reviewed the horrific reviews about Walmart.ca before ordering the items. Obviously, I am just one of endless customers who have had terrible experience with Walmart.ca online shopping.

I am someone who has done a lot of online shopping. I am also a regular Walmart store shopper. Recently I placed an online order on Walmart.ca and I must say that I have never seen anything as horrific as the experience with Walmart.ca. The Wal Mart Headquarters is at 1940 Argentia Road, Mississauga ON, L5N 1P9, Canada.

I placed an online order for two security cameras on Walmart.ca. On October 4,2018, my credit card was charged by WALMART CANADA INC for the 2 security cameras that I ordered.

In addition to the security cameras order, I ordered another item in a couple of days on Walamrt.ca not knowing what a horrrific experience it will be. All my orders where supposed to be shipped to Langley Walmart, where I usually shop. The second order actually got to the store, but when I went to pick it up, the package was damaged, and having had a terrible experience with Walmart.ca online customer service, I decided not to bother opening it. I showed the damaged package to the store manager, and the professional manager of the store (Fred) said that it would be no problem to return it. This store is excellent and it was the reason that I had decided to do shopping online which turned out to be a disaster.

I spend endless amount of time and energy to speak to a lot of Walmart.ca agents and managers and they were all terrible, clueless, and unprofessional.

It is now, June 1,2019 and I yet to see any refund for a product that I ordered online on Walmart.ca and was never shipped. THIS IS PLAIN ROBBERY.