Thumbnail of user stephanieh151

Stephanie H.

Contributor Level

Total Points
80

1 Review by Stephanie

  • JustFab

11/18/17

After a deceptive scam that charged me a monthly fee for over a year, I demanded a refund that I was finally promised back in July. It is now mid-November, and I have been calling every few days for two weeks to follow up on a check that was supposed to arrive by October 7th. Each call I am told there is no information back from accounting about my request, who they can only contact by email, and then told I will receive a call from accounting within 24-48 hours, which they never call. So I call back and keeping getting told there are still no answers. The money I was told would be refunded was removed from my store account when promised the refund in July, so without the refund check, JustFab has STOLEN this money from me. I will not quit until I am given the refund I am owed! WORST COMPANY EVER!

Thumbnail of user sherrye11
Sherry E. – JustFab Rep

Hello Stephanie,

We sincerely apologize if you have not received your refund. We will be contacting you within 24-48 hours to help you further.

Best,
Sherry

Stephanie hasn’t received any votes.

Stephanie hasn’t received any thanks yous.

Stephanie doesn’t have any fans yet.

Stephanie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user almyrap
5/7/24

I have made a purchase and exchange at the beginning of April and it is now end of April and my...

Thumbnail of user audreyt221
5/7/24

I ordered several pairs of shoes in size 8 and I received 8.5! No way to make an exchange since...