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VRBO/Home Away has deteriorated since Expedia bought them! They also held onto money from a property that I was declined. After an hour and a half on the telephone they gave me a "confirmation number" to cancel the payment. When I called the bank they said the company would have to contact them or fax the cancellation. I didn't get the money returned until I filed a formal complaint.
Stephanie F.'s review of VRBO earned 9 Very Helpful votes
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We rented a house. We got in at 5:15pm. The house stunk like years of cigarette smoke covered by...
