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Buyer beware! Ordered a custom Prom Dress for my daughter's senior prom. When the dress came it's was the WRONG COLOR, WRONG MEASUREMENTS, and WRONG MATERIAL. The dress looked absolutely nothing like what was on the website. Had to scramble day before the event to buy her another dress. When I reached out for a refund I was told they were in Asia and it would cost me $40 to ship it back; they then said they could give me a $25 refund and I could resale my dress to someone. What? I wouldn't dare trying to sale that mess and why should I have to pay to return a dress that was NOT what was promised. Also what is $25 when I paid over $150 for the dress. This website is a scam, please be very cautious or don't purchase at all!
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I'm trying to simply make a purchase, but it will not go through. Please advise.
The dress was horribly made if was falling apart, and was snagged. I will never order from here...
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you