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Can you imagine that you prepay an hotel room available at 2pm. And when you show up at 5pm, you are told that because you were not here at 2pm, despite the room being paid, they gave it someone else. This is Holiday Autos / CarTrawler business model. In our case, the worst is that the car was simply not avaible at noon or at 3pm because the previous customer did not return it on time. A rip-off. I look forward to their bla bla excuses being sorry as they are not. Their customers are the rental companies not us. AVOID at all costs.
Tip for consumers:
This merchant is not honnest
Products used:
Rented a car at Hertz directly..
Stephane W.'s review of Holiday Autos earned 3 Very Helpful votes
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