I needed to cancel my subscription, and the agent helping me was efficient in helping me with this. I was glad I could chat online with someone about this instead of calling. It was cancelled in about 5 minutes. To keep me as a customer, I was told I could be paying $5/month, rather than $20, which was frustrating that I had been overpaying for so long! But I get it, its a business. Anyway, the site served its purpose for me, and I was happy with it, and the customer service!
Hi Stela,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.