I ordered a bouquet of flowers for my Grandma's birthday and they were not even close to what I ordered. I understand that if a florist does not have the exact available flowers then they will substitute, but this is NOT a substitution. This is completely different and really poor quality. I reached out to the company and they sent a new bouquet of flowers to her that were again, NOT even close. So disappointing when you spend $60 on what you think is a nice flower bouquet for your Grandma's birthday only to be upset twice and feel like I was scammed. The quality of the flowers were poor as well, both bouquets started to die after a couple of days. I will NEVER order from them again and will try to warn as many people to never order from them. There are so many other great options out there for companies to use. NEVER USE FLORISTS.COM.