Stefanie P.

Paid shoes which weren't delivered.
Deliverer has signed with my name (long before Corona) and "forgotten" to deliver the package.

Deliverer DPD already has the information that it is not my signature and that I have not received the package.

Size? Only has to contact DPD for compensation. Only the sender can do that.

Answer to my review:
I should contact via Facebook. With my Facebook message history to size?, I can write a book

They can't help or they don't want to.

Size Germany: Can't or do not want to help. Refers to UK customer service
Facebook Support: Can't or don't want to help. Refers to UK customer service
Customer Service Size Official: Can't help or don't want to.

Update 07/10/2020
Email response from customer service

Thank you very much for your email.
Unfortunately we cannot help you here
Please ask "order. Authorizations ***" and they will help you.
Sorry for any unpleasantness.

Best regards,
Size? Customer care team

If I contact order. Autorizations*** I get the answer that PayPal is my contact person. PayPal can't do anything for me because the package has been shipped.

No one of this company is only partially ready or able to hear the facts and search for a solution!

If size? Has to wait 5 months for a payment - what happens? In this case the customer has the financial damage, that seems to be
No problem for size? - I'm only a customer

No goods received and payed money for nothing!