The skirt I ordered was beautiful online, but looks NOTHING like that in person! Very disappointed. Very poor quailty materials used. Sending it back, but their website is confusing. It mentions partial refunds AND full refunds but doesn't say how they come to that determination. I'd better get a FULL refund sinc3 the reason for the return is due to their false advertising...
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com