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Stefanie V.

Miami, Florida

Contributor Level

Total Points
84

1 Review by Stefanie

  • Harbor Freight Tools

8/30/23

Manager RENE had terrible disposition when returning a defective item with receipt. Absolutely hates his job and doesn't happily serve the customers who pay his salary - tools are garbage and so is the store. If you want to make money in the community treat the community with respect or go somewhere else and stop ripping people off!

Tip for consumers:
They manufacture their tools in China, then you return it for being defective - they charge a restocking fee. If the item is defective it is not being restocked for sale since it is defective. HOWEVER, the fee covers the cost of building the item SCAM: sell you defective item (make profit), you return with receipt (they charge a restock fee that covers the manufacturing cost anyway), company profits on refunds. In my opinion - FOOD FOR THOUGHT! Stop making crooks rich!

Products used:
Roofing nail gun

Stefanie Has Earned 4 Votes

Stefanie V.'s review of Harbor Freight Tools earned 4 Very Helpful votes

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