Stav Z.

I DO NOT recommend anyone buying this phone.
I'm trying to find a way to express my experience of this purchasing experience of my conquest phone with ChinaVasion...
First You have no idea how excited I was to find this product. I bragged to all my friends how incredible the conquest phone is... and then I got locked out of my own phone. I flew into the USA on August 8th and at the airport I turned on my phone to a LOCKED SCREEN. I never set a password. And suddenly there was a locked screen I could not open. (see 2 pics below to the only screens I could view) THERE IS A SERIOUS GLITCH IN THEIR COMPANY!
After many emails and no help to unlock my phone I then mailed my phone back to them. (Their repair policy says that they may take up to 3 months to get your phone back)
(It is now October 20th)
They have had my phone for a month- and still they have not solved my issue. (you must calculate for mailing and customs time in and out of China)
I have been un able to use my 500$ phone for 2 and a half months.
And of course I have bought a new phone. ( it seems they expect their phone holders to have back up phones - or to buy new phones in order to make up for this massive time with out a phone?)

Also the unbreakable phone that I bought started having serious issues with the SPEAKER AND SOUND- it began to sound very fuzzzy and like the speaker was under water...

At this point I have nothing positive to say about my Conquest phone that I bought with ChinaVasioin.
READ THEIR POLICY FOR REPAIR.and LOOK AROUND TO SEE WHERE YOU COULD GET IT FIXED WHEN IT BREAKS...= pain in the $#*!.

I would like to kindly and strongly ask to please have my money refunded. I do not want my phone fixed or replaced. Nor do I want a new phone from this company.

Customer service is horrible. Almost No english and I get the same emails over and over from different people in the company. Horrible experience- BIG BUMMER