I purchased my dress for my sons wedding through Madame Bridal. The week of the wedding, I realized I gained weight & the dress no longer fit. I phoned the shop & the owner immediately sent me out another size dress. He had it to me within 3 days! He also, didn't even make me pay for the 2nd dress. He told me after the wedding, to just send back the original dress that I purchased. Unbelievable service! I recommend this place to everyone!