If I could give Zion Judaica zero stars I would! I have never written a google review before but felt compelled to write one about Zion Judaica. I ordered my kippah's in plenty of time for my children's mitzvah. A day after ordering the kippahs, I received an email from Zion Judaica that stated, "Thank you for ordering at Zion Judaica! In order to guarantee your order for delivery in time, the 2 week rush will need to be added to your order for an addition .30 cents per Kippa. We are being closed for the Holidays and will have minimal days for production. Please advise how you would like to proceed.
Naturally, after receiving this email, I called and said that I had already paid and would not be paying more. If more time was needed for my order due to the Jewish holidays, that information should have posted on the website. Raizy became irate and told me that I was a bad jew because I wanted his employees to work on Sukkot. I agreed that I would pay an extra $30 (as opposed to the $100 he wanted to charge me). Raizy said he would send me an update paypal invoice ASAP. The invoice never came. I called the following day and was told Raizy was out of the office and would call me back. He never called. I still have not received an updated invoice- shocking since Raizy said I must pay the invoice right away because there are so few days of work due to Sukkot and the kippahs had to go to production immediately. I just called to cancel the order and the women who answered the phone was rude! I placed a new kippah order with KIPPAH.com. Kippah.com was less expensive for the same kippah . After I ordered, I called Kippah.com to make sure I would receive my order in time, the man who answered the phone was so nice and assured me that I would receive my kippahs on time at no extra charge! SHAME ON YOU ZION JUDAICA! What a scam!