STACY B.

I honestly wish I could rate this ZERO stars. My daughter was accepted into the VERY expensive program, and we put all of our savings into sending her, it was her Christmas present and every penny we had. Thousands of dollars spent on the cost of the trip combined with travel expenses, clothing, shoes, luggage etc. On the day before she was supposed to leave a huge snow storm hit and no flights were leaving out of our area, all airports were shut down completely, so she could not attend. Dreams crushed, and my daughter was devastated. It has been months, and they refuse to refund me, they gave me HALF of what I spent and refuse to give me the rest back, after several people told me that I was getting a refund and they were working on an eta for me, then I find out I only get half my money back for something out of my control. Zero care given by this company. I also found out that some people in the same or similar situations received full refunds, so apparently they also discriminate on who they decide to refund. I am disgusted at the uncaring, unprofessional and ruthlessness of this so called "elite" program. Sickening.