Marisa E.

I would give no stars if I could. They said they would refund my trip money when I cancelled it. They then sent me an email confirming the refund of $340.40. When I called to check the status of my refund they stated I would be getting no refund due to the $99 deposit being non refundable and that the $280 fee to return the trip money has to be paid even if I had only made one payment. They did not honor the email or the phone call where they stated there would be a refund. Terrible customer service. Stay away from this company.