Staci S.

Don't order from here unless you're just looking to feed the stash. I got an email 5 days after my order that it "shipped" but the tracking code didn't show it as received by UPS until 8 days after it was ordered. It has been two weeks and it still has not arrived. They make a big deal on the website that there is no free shipping because their prices are so much better than other sites with free shipping. Nope. I replied about my order to customer service to understand the slow processing time, no response. Sure, they probably don't have the operations of Amazon, but ebay and etsy sellers process orders every day, way faster than yarn.com. I was delighted to find some Cascade and Cloudborn yarns that I've used before and have worked with for past projects, but I will give up on those yarns if yarn.com is the only place where they can be found.