Stacie R.

I will never buy tickets through ticketmaster again. I know I purchased the right tickets when I was ordering but they gave me tickets to a venue that is a 21 hour drive from me. When I called them they were less than helpful. They try to make you feel like everything is your fault and that this somehow means you deserve to be out the money they stole from you even though it was their mistake. They refer to their policies and procedures (like everyone sits down and reads them and like a lot of good websites dont have the same ones for liability purposes but then have good customer service). I spoke with 3 different people about the issue and every person told me different stories and contradicted each other. They scam people and have turned a lot of people, including me, off from ever purchasing concert tickets from them again. I highly advise you buy your tickets elsewhere!