Stacie B.

Thursday. January. 21 2021: do not get a cellphone with this company unless you have no choice. I've been. With this company for over two years because of my medical problems causing me not able to pay for my previous phone. The customer service is horrible.and the raggedy defective phones that they send you are even worse and the customer service agents dont speak good clear English and they also try to manipulated you when they are in the wrong with the low quality phones they send you for free or you buy. And don't log into social media with your free govt q link phone into social media because they will. Scan your phone almost every time you log in because they did it to me for over a year because both social media and q link are both governmental entities and want to censor you and violate your privacy rights and no telling what else they do to your information and whom they are selling it to and for what purposes probably for something corrupt and evil. I. was on social medias last Thursday January 13 2021 and my. Voicemail. Dialed by itself while on social media but yet the call. Was not on the caller ID history. Also the phone ends the calls when someone is finishing talking to you without you hitting the red end call button on your smart phone. Plus if you have the Google videos and photos app.on your raggedy $#*! phone the app on your q link. Zte brand phone will erase your previous photos and videos without your permission or your notification. Also your. Sprint voicemails will erase without your permission as well and you can contact q link and file bbb complaints and those a-holes at q link do not care because of who their CEO is and whom is employed there. Also there were social media support groups that if you go to searching for customer support answers.and fb along with q link kicks you out the group