Stacey H.

Terrible product. Terrible Service. We spent a lot of money on our furniture and even purchased additional protection. The seams are ripping out of the furniture that has been barely used. La-Z-Boy refuses to correct the issue because we are just outside the 1 year warranty and the additional protection won't cover it because it is a "manufacturing" defect. They had the audacity to ask if we wanted to schedule an appointment to pay almost $200 / hour for repairs. And the first hour was just a fee to look at the furniture and quote the overall price to repair. HA! Are they serious?