We recently had a bad experience with Carid. Since then, they have rectified the situation and taken care of the issue. Much Appreciated!
Dear Stacey, We are sorry for the fitment issue with the seat covers, and for the negative experience you had in this regards. To follow up on our phone conversation, we will gladly assist you with the return as an exception. The return request has been processed and the return documents will be sent to your email within 24-72 business hours with the detailed instructions. Please, check your email for the details of additional compensation we offer for the inconvenience. I look forward to your answer! Sincerely, Voice Of Client at CARiD.com
Stacey H.'s review of CARiD earned 2 Very Helpful votes
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Make you feel very important. Take care of the customer with no problem. Ill refer so many to...
Kristy was very helpful in answering questions regarding the technical details of a product. She...
Dear Stacey,
We are sorry for the fitment issue with the seat covers, and for the negative experience you had in this regards.
To follow up on our phone conversation, we will gladly assist you with the return as an exception.
The return request has been processed and the return documents will be sent to your email within 24-72 business hours with the detailed instructions.
Please, check your email for the details of additional compensation we offer for the inconvenience.
I look forward to your answer!
Sincerely, Voice Of Client at CARiD.com