Match.com is awful! I've been in a happy relationship for over a year and a half, I originally signed up for a 3 month trial in April 2016, and have been charged without my knowledge for almost TWO YEARS! I canceled my subscription soon after my 3 month trial and OF COURSE they have no record of this.
Also, they don't send emails to let you know you're on auto-renewal! So customers have no way of knowing they're still being charged! It's absolutely ridiculous to not send an email every time a charge is run.
After realizing all of this, the only thing they could offer me was a $29 refund for the current subscription period I'm on.
Expect to lose money. I've spend over $600 on this stupid site that I haven't used for years.