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Bought a pair of Chloe shoes 2 weeks ago and the heel fell off after wearing them for the second time. I sent my details and order number etc. for the purchase so they could see the purchase dates etc. - the best they could do was tell me that i send back to them and they will process but will take up to 6 weeks! WTF?##$%^ surely they could replace them and then send shoes to manufacturer. As the previous customer said always buy direct, don't bother with this web site. CRAP! I'm paying for the repair myseld now... ripped off!
S S.'s review of MYTHERESA earned 2 Very Helpful votes
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