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I had ordered from them once before and told myself never again I should have stuck with that. They lie about the shipping date and you won't get your order for probably two weeks. I placed two different orders one with Rock auto one with car parts, my rock auto literaly came in one day… two weeks later I'm still watomg on my car parts order… please if you see this and you need your parts any time soon stay away!
Tip for consumers:
I genuinely hope people will see this and go to Rock auto stay away from car parts .com they suck and the CS can’t understand you
Products used:
All I ordered was spark plugs and it’s been over 10 days steer clear!
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Hi Sam K.,
We appreciate your time in sharing your thoughts on your recent order. Your feedback holds significant value for us, and we extend our sincere apologies for any inconvenience you may have encountered. To better understand your concerns and work towards a resolution, we would like to gather additional information.
Please contact us via email at dgteamcustomeradvocate@carparts.com, and include your order number in the communication. For expedited assistance, kindly include the ticket number CAT-99267 in the subject line.
Regards,
Bry M.
Customer Advocate Team