I was looking for a really good price on a scanner and found it at Fleetwood Digital, so I went ahead and ordered. I found that Fleetwood Digital has one of the best online ordering systems I've ever seen... even easier to use than the mighty Amazon. They also sent me emails with all my shipping reports so I knew exactly when my scanner would be arriving. Post-purchase Bill very kindly advised me about some accessories, demonstrating his keenness to provide good quality customer support. I could hardly be more pleased.